FAQ
How long does onboarding take?
Section titled “How long does onboarding take?”Most teams complete onboarding within 2-4 weeks depending on integration approvals.
Can we customize analysis metrics?
Section titled “Can we customize analysis metrics?”Yes. Admins can configure coaching goals and analysis preferences to align with your playbook.
What data sources are required?
Section titled “What data sources are required?”At minimum, Knode needs a call recording source. Adding CRM data improves insights and attribution.
How often is data refreshed?
Section titled “How often is data refreshed?”Data refresh frequency depends on your integrations. Most sources sync multiple times per day.